Set of 2 Crochet Whale Keychains: Handmade Ocean Animal Accessories & Cute Gifts

Shipping from Canada

Processing time

1-2 weeks

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

Privacy Policy

Effective Date: October 2024

Hooks n Lattes (“we”, “us”, or “our”) operates www.hooksnlattes.com (the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you visit or make a purchase from our Site.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Personal Information: When you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.
• Automatically Collected Information: We collect information about your device, including IP address, browser type, and operating system, as well as information about your browsing behavior on our Site (e.g., pages viewed, time spent).

2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver products to you.
• Communicate with you regarding your orders or respond to inquiries.
• Improve our website, products, and services.
• Send promotional materials, if you have opted into our mailing list.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties, such as:

• Payment processors to process your payment information securely.
• Shipping companies to deliver your products.
• Service providers to help us operate our website and services.

We may also disclose your information if required by law or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, improve functionality, and analyze usage. You can disable cookies through your browser settings, but some parts of our Site may not function properly.

5. Security

We take the security of your personal information seriously and implement reasonable security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access, update, or delete your personal data.
• Withdraw consent for the processing of your data.
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us at claudiamsuman@gmail.com.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: claudiamsuman@gmail.com

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